Here's our little big updates

RevOps friends, you know a feature lands when customers pepper Slack with heart-eyes. “Didn’t know we needed this so much 😍,” “Exactly what I never realised I needed ❤️,” “Solved two mysteries before lunch.” That’s the vibe since we turned on Routing Logs. Now every inbound form or Relay link produces a CSI-style replay—matching rules, pods, fallbacks, the whole trail—so you can answer “why’d this lead go there?” before the question even hits Slack. June’s release is basically a stress-eraser: less detective work, more pipeline.

Revamped Routing Logs

Your Black box recorder from First interaction to Touchdown on your Calendars

RevenueHero’s new Routing Logs give RevOps a frame-by-frame replay of every routed meeting. The moment the form is submitted to request a demo, a handoff initiated, or a magic link clicked RevenueHero records the entire decision tree:

Trigger → Which source initiated the booking sequence and who clicked it

Matching Rule evaluation (existing-owner look-ups, disqualifiers, etc.)

Rule selection and weightage calculations

Fallback Pod check for Relays (skipped or used)

Scheduler render & slot pick (timezone + locale captured)

Assignee confirmation (single rep or pre-defined Pairing)

Down-stream writes to HubSpot/Salesforce, Google/Outlook Calendar, Zoom/Meet.

Every log lives in an immutable timeline with green ticks for hits, grey for skips so admins can audit, troubleshoot, and optimize without chasing five different systems.

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