CHANGELOG

Here's our little big updates

See what's new added, changed, fixed, improved or updated in RevenueHero.

feature
manishutkarshpranavsambitbasil
Jun 15, 2023
Relays

We’ve been adding a lot of depth to our product over the last few months. And we couldn’t be more thrilled to release a feature that is bound to be a game changer in your sales process.

There were 3 main challenges we wanted to address in the broken #SDRtoAEHandoff workflow:

  1. Tedious manual coordination between prospects and AEs to agree on a meeting time by SDRs, coupled with an acute lack of visibility into AEs’ schedule and availability.

  2. Getting leads back on track after missed demos with AE while also ensuring constant engagement to stay on top of their minds.

  3. Figuring out ways to recover AEs’ missed monthly quota manually because of no-shows, leaves & vacation days while taking lead qualification, account ownership, and AEassignment workflows into consideration.

Introducing RevenueHero’s Relays that is here to ensure zero drop-offs between your sales teams and make the SDR - AE handoff a 1-click experience. Through automated qualification, account matching, routing, and scheduling of meetings.

Sales teams can leverage Relays for smooth meeting handoffs from wherever they are - be it their inbox, CRM, sequencing products, or anywhere in their browser using the Chrome extension.

Relay image

Setting up Relays is fairly simple. All you have to do is choose who gets to handoff meetings, create your matching rules, set up your distribution logic, map it to your CRM, and configure meeting settings. Once you have all this in place, you’re ready to launch your sales superpower.

You can find the detailed setup guide for Relays here. If you need further assistance reach out via Slack and we’ll help you set it up.

We would also like to share a couple of ways of how your sales team can implement Relays:

  • SDRs can book meetings with prospects and AE instantly by finding out which of your AEs are available at what times, distributing meetings fairly to AEs based on your round-robin logic and getting the meeting booked.

  • SDRs can schedule meetings on behalf of AEs by sharing the RevenueHero Relay link with inline meeting slots to prospects via email. It automatically looks up the prospect’s information and shows the right AE’s availability for your prospects to book meetings directly.

Relay image

  • RevenueHero’s Chrome extension allows your SDRs/BDRs to book meetings for AEs in just 1 click from within the tools they use every day. This includes your sales engagement tools like Outreach, SalesLoft, Apollo, your CRM, your mailbox, or any screen on your browser. And even when they are on a phone call with prospects.

Relay image

  • Plus, all Relay and meeting activities (such as assignments, calendar invites, reminders, and follow-ups) get automatically logged in your CRM, to help you save time, maintain CRM sanity, and eliminate manual errors.
Improvements & Fixes
  • Fixed the round-robin history popup which was facing loading issues.

  • Enabled custom domains to now work with Personal Meeting Links/Campaigns.

  • Our Chrome Extension command menu rh/ now works on LinkedIn and HubSpot.

  • We now support custom HubSpot embeds that use the “target” attribute natively. This means HubSpot embed forms with custom code will work out of the box.

  • Programmable Events are now passed for every interaction on Personal Meeting Links/Campaigns.